Your Questions, Answered
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Clothing
Many of our vintage pieces have stood the test of time, but we recommend taking special care to preserve them for years to come. Most items can be hand washed in cold water with mild detergent. Delicate pieces, such as heavily beaded garments or wedding gowns, may require professional or specialty care.
Accessories & Jewelry
Store in a cool, dry place. Avoid direct sunlight, moisture, and contact with perfumes or body care products. Clean gently with a soft cloth; do not use harsh chemicals. Some pieces may be sensitive to water and should not get wet.
Home Goods
Handle with care, especially delicate glass, ceramics, or lighting. Clean gently with mild detergent or dusting cloths; avoid abrasive cleaners. Silver and silver-plated items should only be polished with appropriate purpose-made creams or polishes. We recommend to avoid electro-cleaning on silver items.
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Vintage sizing standards have changed over the years, so tagged sizes may not match modern sizing. We recommend following the measurements provided for each garment to ensure a good fit. Because older fabrics often have less stretch, allow an extra 2–3 inches for ease of movement.
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All items are pre-loved and carefully inspected. We use common vintage rating terms in our descriptions such as Excellent, Very Good, and Good condition. While we make every effort to disclose notable flaws, some minor imperfections may go unnoticed. Please review product photos and descriptions carefully before purchase.
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We ship most items within 1-5 business days of order. Returns are accepted within 14 days of delivery for eligible items, provided they are unworn and in the same condition as received. Shipping fees are non-refundable, and return postage is the responsibility of the buyer. Please review our full return policy for details.
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We accept most major credit cards, Apple Pay, Google Pay, and some regional digital wallets. In our store we also accept cash and debit cards.
For international orders, buyers are responsible for any customs duties, taxes, or import fees. Delivery times vary depending on destination, and additional charges may apply.
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We offer vintage repairs, personal shopping, and one-on-one bridal styling sessions. Visit our Specialty Services page for full descriptions and FAQs, or contact us directly with any questions.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.